Booking Terms and Conditions

Provisional bookings remain firm for one week pending return of booking form and 25% non returnable deposit.
Bookings made less than 6 weeks before due date shall be accompanied by full payment.
The balance is due 6 weeks prior to the arrival date. Non payment by the due date will be treated as cancellation.

Cancellation - In the event of cancellation, please advise us immediately. We will attempt to re-let the property and return your payment, less a handling charge of £30.00 and less deposit. If we are unable to re-let all monies will be forfeited.

Arrival and Departure - The cottage is available from 3.00pm on the day of arrival to 10.00am on the day of departure. Please telephone to confirm estimated time of arrival.

Guest Numbers - The number of people occupying the cottage must not exceed the number stated.

Cleaning, Damage and Breakages - The cottage should be left clean and in the same good condition as found. Any breakages should be reported and we reserve the right to charge for any non-trivial damage and or where excessive cleaning is required.

Dogs - Well behaved dogs are most welcome, by arrangement. However they should not be left alone in the cottage or allowed to foul the gardens. Please bring your own pet basket/blanket and DO NOT allow pets on furniture.

Smoking - Both properties are entirely non-smoking.

Logs and Coal - First basket of logs free, thereafter available at a nominal charge. A fire guard is provided in Hedge End and should be used when the fire is lit.

The use of accommodation and gardens, is entirely at the Hirer's risk and no responsibility can be accepted for injury, loss or damage to the Hirer or the Hirer's companions or guests.

The owners reserve the right to enter the property at any reasonable time for the purpose of inspection.

If you have any concerns, special needs or are celebrating an event don't hesitate to contact us.

We want you to enjoy your stay and look forward to welcoming you.